Tyler in the service department was amazing yesterday !! Best customer service I've ever had. Will always take my vehicle to him
One of the best service experiences I have ever had. I came into Tomball Ford to get some prices on some parts for my boyfriend truck, and to ask a couple questions about my Ford Mustang. I pulled into the service drive and was instantly greeted by Tyler with a smile. He opened my door for me and asked how he could assist me and I told him and that’s exactly what he did the entire time I was their was help me, and answered every question I had for him. I usually use Planet Ford for everything. But with service like that I’ll be a returning customer for now on. Amazing Job!!!
my latest car buying experience with Tomball Ford was wonderful as always. This was my third vehicle purchase with them which went as smoothly as the previous two. I could go on and on. Thanks Tomball Ford!
I was very pleased with Tomball Ford in buying my new Ford Explorer. The majority of the staff was very friendly. I highly recommend Jorge Lopez as your sales dealer. He will take his time and help you find you vehicle that meets your needs!
WOW!!! Traveling 249 during ice storm and my wiper blade cracks off. Pull into Tomball Ford Service and Tyer ask me how he can help me as soon as my door opens. Show him the wiper blade, he takes me to parts counter and request the wiper blade. He then takes me to pay at sales counter and he leaves to install the wiper blade with another young man. A few minutes later I walk outside service and my truck is ready. Never in my life have I experience customer service this fantastic. Bravo!! and thank you!
I purchase a new truck every two years. Purchased a new F250 on Friday from Greg at Tomball. I will be back in two years when it’s time for a new one.
Prompt service, straight forward discussion of repairs
EXCEEDED OUR EXPECTATIONS. After researching several makes and models we settled on two different types of cars and then we started the search. We knew we wanted a used car so we had several choices in dealers. As listeners of the Car Pro Show my Husband suggested we start with a dealer this time. The Certified Dealer on the website is Tomball Ford. We made an appointment to meet with Jorge Lopez. We expected just to test drive and look. Jorge exceeded those expectations. Not only did he produce a car that we did not expect but it was in our price range. From the moment we entered Tomball Ford till we drove away in our new car, we were impressed. We have bought several cars in our lifetime; this is and was by THE BEST EXPERIENCE. Thank you Jorge and Tomball Ford, you know how to treat customers.
Best service ever Stephanie Aguilar answered the phone With a great positive Attitude. Definitely recommend